Policies
DTRLifestyles Inc Terms and Conditions & Order Policies
Thank you for shopping with DTRLifestyles Inc. We value your business and strive to provide you with the best products and services. Please read the full terms and conditions & Order Policy carefully before making a purchase. By purchasing products from DTRLifestyles Inc, you agree to the terms outlined in this policy.
All Sales Are Final
At DTRLifestyles Inc , we are committed to offering high-quality products and ensuring customer satisfaction. However, please note that all sales are final. We do not offer refunds or sizing exchanges on any purchases unless the product is damaged or defective upon arrival. We inspect our products thoroughly before shipping to minimize the chances of receiving damaged or defective items. You also agree and understand that some orders may take longer than the expected delivery time, especially Pre-Ordered products! Please be advised The usual wait time for Delivery for Pre-Orders once your order has been placed can take 4-8 weeks. For all on hand orders the usual wait time for delivery once your item has been shipped is no longer than 5-8 days unless any delays come up which we will let you know via email or SMS.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately dtrbranding@gmail.com with your order number, a description of the issue, and photographic evidence of the damage. We will review your case and, if the damage is confirmed, we will provide you with instructions on how to return the item for a replacement. Please do not return any items without contacting us first.
Returned Packages
If a package is returned to us by the shipping carrier due to an incorrect address or other delivery issues, we will assume that you no longer want or need the package. After 14 days from the date the package is returned to us, if you have not contacted us via email at dtrbranding@gmail.com to arrange for re-shipment or address correction, we will consider the transaction complete and no further action will be taken.
Contact Us
If you have any questions or concerns regarding our refund policy, please feel free to contact us at dtrbranding@gmail.com . We are here to assist you and provide the best possible shopping experience.
Changes to this Policy
DTRLifestyles Inc reserves the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting on our website. It is your responsibility to review this policy periodically for updates.
By making a purchase with DTRLifestyles Inc, you acknowledge and agree to the terms outlined in this Refund Policy.
Thank you for choosing DTRLifestyles Inc for your shopping needs.
Sincerely,
DTRLifestyles Inc
Effective From: 01/1/2024
Last updated: 02/12/2024